Not all issues require a full time commitment from an SAP expert.  Not all issues require on-site consulting.  Not all support departments do their job!

Many customers face issues that arise quickly and need to be dealt with before they impact business operations.  The Remote Consulting service from Serio Consulting is a short-term consulting service that can be applied to any type of SAP issue and is best suited for those situations when a full-scale consulting engagement is not appropriate or desired.

Here are some scenarios of when Serio Consulting’s Remote Consulting service is of great value:

• You are in the process of performing your period end close and encounter an unknown error. Rather than contact SAP and wait for them to pick up your OSS ticket, get immediate response from one of Serio Consulting’s experts.
• You are reviewing several recommendations from your integrator about how to implement something in SAP but you want an independent and objective viewpoint about what truly works in SAP from someone with first-hand experience.
• You have competency and knowledge with SAP and therefore don’t need a fulltime consultant. However, routine questions come up and you want to tap into an expert resource from time to time to figure out the solution for adhoc problems.  Instead of signing a lengthy contract, pre-purchase 10, 20, or 30 hours of consulting from Serio Consulting that you can tap into as needed.

The expert consultants from Serio Consulting can work in tandem with your onsite resources to quickly diagnose your problems and deliver successful solutions.  With remote consulting you’ll get full access to Serio Consulting’s years of experience at a fraction of the cost of a full-scale consulting engagement.  This service is more cost effective than on-site consulting and more responsive than engaging an external firm to review resumes.